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Ensure a smooth transition

The Microsoft Outlook procedures outlined below are designed to assist a user in some of the key steps required after they have been migrated from Google to Microsoft. To get started, please follow steps listed in the job aids:

  • Microsoft Outlook on the desktop: Setting up a user profile
    • Identify which procedure to follow when setting up your Microsoft Outlook Profile and instructions on how to setup the profile

job aid

  • Microsoft Outlook on the web, formally Outlook Web App (OWA):
    • Access your Commonwealth of Virginia (COV) email and calendar using Outlook on the web from any computer connected to the internet
      • Sign into
      • Enter your COV credentials
      • Sign in with your multifactor authentication (MFA) 
      • Click on Outlook on the left hand panel
      • Validate that you can access your email
    • Add your shared mailbox to the web version 

job aid



job aid

  • Updating Calendar events to replace Google Meet with Micrososft Teams conference details:
    • Learn how a user can remove Google Meet conference details from a meeting invite and add Microsoft Teams conference details
    • Enable the Microsoft Teams Add In for Outlook

job aid

job aid

  • Send and receive secure, encrypted email with Virtru. Virtru supports email platforms for Microsoft Outlook (desktop), Microsoft Outlook 365 (web, desktop and mobile) and Gmail (Chrome). Learn how to: 
    • Activate and install Virtru on your device or email platform
    • Send and receive Virtru encrypted emails
    • Navigate the features of Virtru

Virtru job aids and videos

Whether your migration is weeks away or already here, you can access step-by-step training for nearly every process in the Microsoft environment. Training articles and videos can be found on the VITA service portal.


VITA Customer Care Center

Are you a VITA customer? Need IT support? Contact the VCCC by email or call (866) 637-8482.

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