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Mobile device management

Stay connected on the go

If you are an authorized mobile device management (MDM) user, you may download mobile apps for your iOS or Android device. To get started, please follow the two steps listed according to your device type:

Topic Video Job Aid
iOS devices

Remove Google mobile device management from an iOS device

Note: You must remove Google mobile device management before enrolling in Intune.

N/A job aid -KB0018673
Enroll in Intune video -466550f58b6 job aid -KB0018822
DOC and VDOT only: Enroll in Workspace One video -645db057a8 job aid -KB0018820
Installing and Activating Virtru on an iOS device N/A job aid -KB0019162
iOS devices - After enrolling you may wish to review the following:
Accessing Office 365 from your iOS device video -3e7fbf6fd6 job aid -KB0018818
Sending and Receiving with Virtru on an iOS device N/A job aid -KB0019176

Android Devices - Agency owned

The following process is only required for agency owned Android device users:

Agency owned Android users will need to perform a factory reset of their Android device after migration. This KBA also includes steps on how to export and import your Android contacts.

Note: After you have exported your Android contacts, you must factory reset your device, enroll your device with Intune and log in to your Outlook profile before you import your contacts.

N/A job aid -KB0019244
Once the device has been factory reset, you can then enroll in Intune. video -b31148a5fe job aid -KB0018821
Installing and Activating Virtru on an Android device N/A job aid -KB0019156

Android Devices - Personal

The following process is for personal Android devices:

Remove Google mobile device management from an Android device.

Note: You must remove Google mobile device management before enrolling in Intune.

N/A job aid -KB0018674
Once Google mobile device management has been removed, you can enroll in Intune. video -b31148a5fe job aid -KB0018821
Installing and Activating Virtru on an Android device N/A job aid -KB0019156
For both agency owned and personal Android devices - After enrolling you may wish to review the following:
Accessing Office 365 from your Android device video -3e7fbf6fd6 job aid -KB0018817
Sending and Receiving with Virtru on an Android device N/A job aid -KB0019175

VITA Customer Care Center

Are you a VITA customer? Need IT support? Contact the VCCC by email vccc@vita.virginia.gov or call (866) 637-8482.

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