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Day 1 Checklist

Step-by-step guided support for your first day using Microsoft

 

Train the Trainer Messaging Migration Support

Please use this training video which is designed to help provide support to end users or guide end users after they have been migrated from Google to Microsoft. Please follow the procedures outlined in this training video to help guide you in some of the activities required after migrating from Google to Microsoft.

 

Outlook on the Web

 

Outlook 365 - Desktop Application

 

Microsoft Teams

 

Microsoft Teams - Outlook 365 Desktop Application

  • Enable the Teams Add-in for Outlook desktop application (if applicable)
  • Update calendar events to replace Google Meet details with Microsoft Teams details
 

Microsoft OneDrive

Syncing your OneDrive files and folders to your computer.

 

Mobile device management (MDM)

If you are an authorized mobile device management user, you may download mobile apps for your iOS or Android device. To get started, please follow the two steps listed according to your device type.

Visit Mobile Device Management for on demand video training and job aid information.

iOS devices:

  • Remove Google mobile device management from an iOS device (remove Google mobile device management before enrolling in Intune)
  • Enroll in Intune
    • DOC and VDOT only: Enroll in Workspace One
  • Install and Activate Virtru on an iOS device
  • Reference Virtru FAQs for additional information.

Android devices:

For iOS and Android:

After enrolling you may wish to watch the on-demand training video: Accessing Office 365 on your mobile device

VITA Customer Care Center

Are you a VITA customer? Need IT support? Contact the VCCC by email vccc@vita.virginia.gov or call (866) 637-8482.

Request Assistance
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