Outlook

Ensure a smooth transition

The Microsoft Outlook procedures outlined below are designed to assist a user in some of the key steps required after they have been migrated from Google to Microsoft. To get started, please follow steps listed in the job aids:

Microsoft Outlook on the desktop: Setting up a user profile Identify which procedure to follow when setting up your Microsoft Outlook Profile and instructions on how to setup the profile	job aid
Microsoft Outlook on the web, formally Outlook Web App (OWA): Access your Commonwealth of Virginia (COV) email and calendar using Outlook on the web from any computer connected to the internet Sign into https://outlook.office365.com Enter your COV credentials Sign in with your multifactor authentication (MFA) Click on Outlook on the left hand panel Validate that you can access your email Add your shared mailbox to the web version	job aid job aid
Updating Calendar events to replace Google Meet with Micrososft Teams conference details: Learn how a user can remove Google Meet conference details from a meeting invite and add Microsoft Teams conference details Enable the Microsoft Teams Add In for Outlook	job aid job aid
Send and receive secure, encrypted email with Virtru. Virtru supports email platforms for Microsoft Outlook (desktop), Microsoft Outlook 365 (web, desktop and mobile) and Gmail (Chrome). Learn how to: Activate and install Virtru on your device or email platform Send and receive Virtru encrypted emails Navigate the features of Virtru	Virtru job aids and videos

Whether your migration is weeks away or already here, you can access step-by-step training for nearly every process in the Microsoft environment. Training articles and videos can be found on the VITA service portal.

VITA Customer Care Center

Are you a VITA customer? Need IT support? Contact the VCCC by email vccc@vita.virginia.gov or call (866) 637-8482.

Request Assistance